Profile
A results driven, committed and articulate with excellent communication skills and a high level of customer commitment. Multi-skilled with the ability to plan & manage territory whilst and maintaining & developing existing and new customers consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding environment.
Now looking forward to a making a significant contribution in an ambitious and exciting company that offers a genuine opportunity for progression.
Technical Skills
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Problem solving, monitoring, and installing data communication equipment and software.
Experience
Concentrix Philippines Inc.
Technical Support Advisor
2019-2020
Progressively reconceptualize multifunctional "outside the box" thinking through inexpensive methods of empowerment. Compellingly morph extensive niche markets with mission-critical ideas. Phosfluorescently deliver bricks-and-clicks strategic theme areas rather than scalable benefits.
Education
College
University of the East (2018-2019, 2022 - Present)
Secondary
University of the East (2016-2018)
E. Rodriguez Jr. High School (2012-2016)
Primary
San Jose Elementary School (2006-2012)